Answer :
Assertiveness is a skill regularly referred to in social and communication skills training. Being assertive means being able to stand up for your own or other people’s rights in a calm and positive way, without being either aggressive, or passively accepting ‘wrong’. Assertive individuals are able to get their point across without upsetting others, or becoming upset themselves.
2. Why Assertive skill is essential for nurse ?
Answer :
Assertiveness skills are essential for the nurse
because the nurse's role as a nursing care giver, client advocate, as an
educator, as coordinator, collaborator, consultant who is required to provide
the best for his client and provide clear and clear information both to the
client and to his / her family.
3. What are DESC in assertive skill ?
Answer :
D – Describe the behaviour
E – Explain the effect of
the behavior
S – State the desired outcome
C – Consequence: say what will happen if the behavior
continues
(Cox 2007)
Some people prefer to memorize the key words that represent this
model because it gives them a consistent structure to follow:
D When . . .
E I feel . . . because . . .
S Therefore, I want/need . . .
C So that . . .
4. Roleplay to show assertiveness
"The mood in the Jasmine Room as usual before conducting the examination to the head room patient will give direction to make the more conducive"
Chief of the Room : " Good Morning, you are now in the morning shift ?"
Nurse 1 and 2 : " Yes, we are in the morning now"
Head of Room : " Can we get together for a while ?"
Nurse 1 and 2 : " Yes, well miss "
" The head of the room and the nurse enteredthe room to give direction "
Head of Room : " As usual before we take action, we should first check the state of the patient to ensure what action will be given "
Nurse 1 and 2 : " Yes, well miss "
Head of Room : " It seems that's all, good work "
Nurse 1 and 2 : " Yes, ma'am "4. Roleplay to show assertiveness
"The mood in the Jasmine Room as usual before conducting the examination to the head room patient will give direction to make the more conducive"
Chief of the Room : " Good Morning, you are now in the morning shift ?"
Nurse 1 and 2 : " Yes, we are in the morning now"
Head of Room : " Can we get together for a while ?"
Nurse 1 and 2 : " Yes, well miss "
" The head of the room and the nurse enteredthe room to give direction "
Head of Room : " As usual before we take action, we should first check the state of the patient to ensure what action will be given "
Nurse 1 and 2 : " Yes, well miss "
Head of Room : " It seems that's all, good work "
" The nurse came out of the room and suddenly the patient's family came to him "
Family of Patients : " Nurse, Nurse, please my sister from overnight fever "
Nurse 1 and 2 : " Yes, fine, Wait a minute I'll be right there "
Patient's Family : " Fast yes, nurse! "
" The nurse was spatial patients and immediately checked it "
Nurse 1 : " Assalamu'alaikum "
The Patients Family : " Wa'alaikum salam, this my sister nurse, for last night the fever did not go down "
Patients : " Nurse, I dizzy and shiver "
Nurse 1 : " Let me check first "
Patient family : " How is nurse ? "
Nurse 1 : " The patients body temperature check is very high"
Patient's Family : " Last night i've been compressing but not down too "
Nurse 1 and 2 : " Preferably not only by compressing, but drink plenty of water and also if it will compress better in the armpit or abdominal area because it is more effective at lowering the heat"
Family of Patient : " yes, good nurse "
Nurse 1 : " and this I give hot-tasting drugs to drink after eating yes, ma'am "
Patient : " oke, thank you Nurse ! "
Nurse 1 and 2 : " You're welcome "
Conclusion : " So we as nurse must have a firm attitude in communication so that no errors in communicating and in providing services "
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